Contact
We read everything sent here
What to write in about
- Bug reports. Tell us which tool, your browser, and what you expected vs. what happened. Since nothing you process is uploaded, we generally can't see your file — a description or screenshot of the issue is the most useful thing you can send.
- Tool requests. Ideas for new browser-based, private tools are welcome.
- Privacy questions. See our Privacy Policy first — if it doesn't answer your question, email us.
- Advertising / partnerships. Also fine to send to the address above.
Built and maintained by CloudlessKit — an independent, ad-supported set of browser tools. See About for more on why the tools work the way they do.
Frequently asked questions
How fast do you reply?
One person reads everything that comes into support@cloudlesskit.com — there's no support team behind it and no auto-reply queue in front of it. Most messages get a real answer within a few business days. If a report points to something clearly broken in a tool, we try to look at it sooner; if it's a slow week, it can occasionally run past that window instead of under it. If you haven't heard back after a week, send it again — it's possible the first one landed in a spam filter somewhere between your provider and ours.
Can I request a tool you don't have?
Yes, and it's genuinely useful. Describe the task you're trying to do rather than a specific feature — that's usually enough for us to see whether it fits the "runs entirely in the browser, no uploads" model the rest of the tools are built on. We can't promise a build date, or that every request turns into a tool, but reader requests are the main input into what we work on next.
Is my email address stored or shared anywhere?
The address above is a plain mailto: link, not a web form — clicking it opens your own email client, and your message goes straight to our inbox the same way any other email does. There's no form backend, CRM, or mailing-list tool logging your address on our side, and we don't add you to anything or share it with the ad or analytics providers mentioned in the Privacy Policy. It just sits in our inbox like any other email you send.
Do you take security or bug reports here?
Yes. For a normal bug, include the tool name, your browser, and what you expected to happen versus what actually happened — a screenshot helps more than a paragraph of description most of the time. If you think you've found an actual security issue rather than a UI bug, say so plainly in the subject line so it doesn't sit in the same queue as feature requests; we prioritize those.
Do you offer priority support?
No. There's no paid tier, account system, or subscription on CloudlessKit, so there's nothing to buy that moves your message up the list. Everything gets read in roughly the order it arrives, whether it's a one-line bug report or a longer question.